Frequently Asked Questions (FAQ)
1. How do I place an order?
To place an order, browse our selection of vegetables, add your desired items to your cart, and proceed to checkout. You will be prompted to enter your delivery details and payment information.
2. What payment methods do you accept?
We accept various payment methods including credit/debit cards, UPI, and cash on delivery (COD). Choose your preferred payment method during checkout.
3. How can I track my order?
After placing your order, you will receive a confirmation email with a tracking number. You can use this tracking number on our website to check the status of your delivery.
4. What is your return policy?
We accept returns for items that are damaged or not as described. Please refer to our Returns and Refunds Policy for more details on how to request a return.
5. How can I contact customer support?
If you need assistance, you can reach out to our customer support team via email at rksoftwaresolution24@gmail.com or through our help and Support options in the application.
6. Do you offer delivery outside of Bhubaneswar ?
Currently, we only offer delivery within the Few selected Locality of Bhubaneswar. We are working to expand our delivery areas and will update our website when additional locations become available.
7. How can I update my account information?
You can update your account information by logging into your account on our website and navigating to the account settings page. Here, you can edit your personal details and contact information.